Wednesday, April 16, 2014

Damaged by card theft


I’ll try to make this short even though it’s a lot of information. A fradulant charge was made on our debit card on March 9 to Walmart in the sum of $475.23. The Bank of America knew of this on the same day because they canceled my wife’s card. Walmart canceled the order. Bank of America replaced the money in my account
 and all was well.

Then BofA took the money out of my account again, and charged me because my account was overdrawn.
 Then Walmart in their wisdom, after telling me it was all taken care of, shipped the item to the person who stole from them, or me; I’m not sure which because they can’t tell me who stole my money, because of some privacy act.

Bank of America says that we have to go through some long drawn out process, before we have to jump through an unknown number of hoops that we were told we had already done. Back to square one. I’m not one who wants revenge. But there must be some kind of justice in this world, and I am mad to say the least. Is there a lawyer who could help me bring these people to justice? I don’t understand how BofA and Walmart can take the criminal’s side and tell the victim to go pound sand down a rat hole? Maybe I should pursue this with the attorney general of the State of California?


Letters to the Editor


Discussion | 4 comments

  • robertdnollApril 05, 2013 - 7:17 pm

    wow,you have my sympathy,i know that's not worth much but thank you for sharing your story

    Reply | Report abusive comment
  • DarrinApril 08, 2013 - 8:21 am

    Not surprised to hear of your trouble with Bank of America. I had my business account there for a couple of years and they no customer service and didn't seem to care whether I was a customer or not. I switched to US Bank years ago and have been very glad. Nice folks in the Pollock Pines branch and the few times I have been in the Placerville one, they have been nice too.

    Reply | Report abusive comment
  • Phil VeerkampApril 08, 2013 - 8:46 am

    B of A - Placerville branch? That lot was better when it was Beach Box Co. There were stacks of lumber seasoning across the street where the Post Office is now. The scrap burner scented the air with pine smoke. They gave me a summer job in 1962. They made fruit boxes for PFGA. S.P.R.R. still hauled pears from the fruit house in Placerville and lumber from local mills. . . . . Screw it! . . . Build San Stino!

    Reply | Report abusive comment
  • NancyApril 09, 2013 - 6:15 pm

    Try doing business with El Dorado Savings. I believe you will have a much better experience.

    Reply | Report abusive comment


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