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Picture this: a nice warm, gorgeous blue-sky day and with nothing to stress about, I turn into Placerville Splasherville to do my car a favor. I’m feeling great, too mischievous perhaps, but Geezerhood has it privileges. I’m thrilled, a new kid. I ask sweetly, “Does the Senior Special include the inside?” He hems and mumbles about his newness and scurries off to find the manager, who of course recognizes my mischievous self. The newbie is quick to tell me that soon, on Saturdays, there will be a 20 percent off Senior Special.
So I’m just as quick to ask him to find out, since it is almost Friday, if I couldn’t have it today.
“No,” the manager grins from around the corner, sure that I wasn’t about to go home pouting. In short, I not only got the special, there was free coffee, and three or four of the most mannerly, cheerful fellows detailed my car up one side and down the other, inside and out. Who says that customer service has gone down the drain? Not at Splasherville.
I felt like a kid who had been out too long, just splashing in the puddles.