Wednesday, April 23, 2014
PLACERVILLE, CALIFORNIA
99 CENTS

Stuck with dial-up

By
From page A5 | November 23, 2012 | 3 Comments

EDITOR: In Pleasant Valley, we are stuck with dial-up for the Internet. That probably surprises many of you, since you have had wireless for quite a while. Wireless does not work here, which, of course, includes our cell phones.

We lose a signal as soon as we leave Diamond Springs, Cedar Ravine and Newtown roads. This is extremely frustrating, especially when you have been used to an instant answer to any of your inquiries on the Internet.

Many requests have been made to AT&T and other companies that advertise instant Internet connections. Their answer is lame. “You do not have enough people in your area to warrant the expense.”

The last time I looked, we have two schools, Gold Oak, Pleasant Valley and a fire department in the middle of those schools. I realize that the schools and fire department have different access to the Internet, but families live here and send their children to those schools. They need access to the Internet to help children do their projects, and adults who need a problem solved with a myriad of home projects, not to mention news, sports, etc. I am urging all residents in this area to phone AT&T and complain to them for their lack of professionalism and unconcern for our residents.

GEORGE HOOPER
Diamond Springs

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Discussion | 3 comments

  • Jack MartinNovember 12, 2012 - 4:48 pm

    My Verizon service seems to work just fine in the areas you described. Is it not possible to hook up your computer with your phone as a hot spot? Not sure if it is cost effective, I've never checked on those plans, but it should be a possibility.

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  • EldoradoNovember 12, 2012 - 5:14 pm

    George: my neighbors and I are thinking of applying for a "Third-World County" grant from the UN to fix our roads, water system, power and telephone problems. Sound like that might work for you too.

    Reply | Report abusive comment
  • Dan BoalsNovember 25, 2012 - 4:33 pm

    Hey George, I feel your pain. I have been complaining to the California Public Utility Commission about the lack of broadband in our area. ATT keeps promising us that it will be here "soon", and that was 8 years ago and they keep promising. The website to file a complaint is : http://www.cpuc.ca.gov/puc/cec/e_complaint/... but it doesn't do any good. The bureaucrats at the CPUC don't care. I guess one to many furlough fridays made them cop a permanent attitude so they won't do their jobs now. My complaint is that broadband access is a basic phone utility service and that by not providing it the phone company monopoly is not doing their job. So far, no one has listened. Maybe if we all keep complaining we can get rid of ATT and get a real phone company in here that is interested in helping its customers live in the 21st century. Dan

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