Message from the EID’s general manager: A look back on four fast years and how we measure up

By September 18, 2013

It’s hard to believe that four years have passed by so quickly. When I began my job at EID in September of 2009 we had our share of challenges. After cost-cutting and productivity improvements, we’re a much stronger organization — both financially and operationally. These feats have been accomplished by staff’s adherence to a rigorous performance measurement program. We compare ourselves to other similar organizations in terms of “best practices” and set goals that will not only sustain a high level of performance but also foster continued improvement. We feel that this is really the only way to stay focused and on top of your game, when it comes to performance.

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Jim Abercrombie

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